What this website records, why, and how to have it removed. It covers the inquiry form, website analytics and server logs.
Last updated: 2026-09-23
01
What the inquiry form collects
When you submit an inquiry we receive the contact channel you provide (an email address or phone / WhatsApp number) and any optional details you add: name or company, material of interest, destination, quantity, grade and free-text notes. For English antimony ingot purchase enquiries we also require the company name, registration country and quantity (at least 25 metric tonnes). Other inquiry types require only the contact channel. You may optionally provide a preferred delivery date, inspection preference, purchase frequency, transport-provider status and supporting attachments. A catalogue entry ID records which published page led to the inquiry.
02
What is recorded automatically
With each submission our server also records your IP address, browser user-agent, the page you submitted from and the time. Our web server keeps standard access logs containing IP address, requested URL, referrer and user-agent.
03
Why we use it
Solely to review your inquiry, assess the lot, reply to you and keep a record of the discussion. We do not sell, rent or share your details with third parties for marketing.
04
Where it is stored
Inquiries are written to a file on our own server and emailed to our sales mailbox, which is hosted by Google (Gmail). Access logs stay on the same server. We keep inquiry records for as long as the commercial relationship or a possible follow-up requires, and delete them on request.
05
Website analytics
Optional Google Analytics 4 loads only after you accept analytics. We measure page visits, resource downloads, contact clicks and confirmed inquiry submissions using catalogue identifiers. Our custom events do not include names, company names, contact details, quantities or free-text messages. You can reject analytics and continue to browse, download and submit an inquiry. Use Cookie settings to change your choice; the preference is stored on this browser for up to 180 days.
06
Market data
The reference prices on the market page and homepage are fetched by our own server, not by your browser. Your IP address and browsing are therefore never sent to the quote provider.
07
Third parties we rely on
We use Google Analytics, Google Maps, Gmail for our sales mailbox, and our hosting provider. Embedded maps connect your browser directly to Google. The written address and enquiry form remain available without the map.
08
Your rights
You may ask us to confirm what we hold about you, correct it or delete it, and you may withdraw consent for future contact at any time. Write to us using the contact details below and we will act on the request.
09
Contact
Send privacy requests to the email address on our contact page with the subject “Privacy request”.
RAIN TREES VICTORY CO., LTD. is registered in Thailand and handles personal data in line with Thailand’s Personal Data Protection Act (PDPA). Where an inquiry comes from mainland China we also respect the Personal Information Protection Law (PIPL) expectations on purpose limitation and deletion on request.
